Our intensive training program includes sessions specifically geared toward teaching and testing the skills necessary to operate all equipment required for the safe transportation of wheelchairs and other mobility devices. Employees are required to demonstrate both normal and manual operation of all equipment types within the fleet. Periodic refresher training is mandatory, focusing on both equipment operation and customer service.
We have provided a portion of our employee handbook for download, as well as a training video below. This video demonstrates the use of both ramps and lifts on two of the most common fleet vehicle types.